FAQ: 100 Demon Dialogues: Book & Plushie
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Can I buy a print of a specific demon?

You sure can. The excellent folks at Buyolympia offer a full run of archival prints from this series. Pick and choose your favorites at https://buyolympia.com/Category/lucy-bellwood-100-demon-dialogs

Last updated: July 14, 2017 11:13

Is there any way to get my book signed or personalized?

I'm always delighted to sign books in person. You can check my homepage (lucybellwood.com) for upcoming conventions and signing appearances.

Last updated: December 04, 2017 10:41

Is this project related to Lynda Barry's One! Hundred! Demons! collection?

Not directly, more of a happy coincidence. (I adore Lynda Barry, though. She has the irreverent and truthful soul of a true trickster.)

Last updated: December 04, 2017 10:44

Will the rewards offered here be available after the campaign and pre-order window is over?

Absolutely. Once the pre-order window has closed and Kickstarter orders have been fulfilled, books, plushies, and prints will all be available via my permanent online store. (If you'd like to take a look at the many other comics and treats I have there right now, you can head to http://buyolympia.com/Artist/Lucy+Bellwood)

Last updated: December 04, 2017 10:45

What is BackerKit?

BackerKit is the service I'm partnering with to manage my campaign surveys and help with add-ons and pre-orders. They're the folks you can thank for being able to order more than one book or plushie in a single pledge.

The most important thing to know about BackerKit is that you'll be managing your shipping info through this platform, not Kickstarter. You can always access your survey at 100-demon-dialogues.backerkit.com, where you can update shipping and credit card info, add-on additional rewards, and view updates.

Last updated: December 04, 2017 10:43

How can I update my shipping info?

Head to 100-demon-dialogues.backerkit.com and enter the email you use to login to Kickstarter. A link to your survey will be sent straight to your mailbox. From there you can easily update your shipping and payment details.

Last updated: December 04, 2017 10:45

Will the books be available through retailers in 2018?

YES! I'm planning to put the softcover edition of the book into commercial distribution in May 2018. This means it'll be available through booksellers, online platforms, and a (I hope) a wide range of additional small retailers. Backers will have had their books and plushies for a good few months then, so any reviews, posts, and other hubbub you'd like to contribute in the run-up to the book's general release would be greatly appreciated.

Last updated: December 04, 2017 10:59

When will the rewards be delivered?

Our current estimate is that all rewards will be at the distribution warehouse by the end of January, 2018. At that point we'll begin shipping packages all over the globe! We are current on track to have all rewards delivered before March 2018. I'll be sure to post any relevant updates should we encounter delays (or come in ahead of schedule).

Last updated: December 04, 2017 11:01

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Backer Accounts

I’m having password trouble! - I can’t remember my password!

When you reset your password, you may need to clear your cache and temporary browsing history so that your old password is removed from your saved passwords. Next, use this link to reset your password: https://100-demon-dialogues.backerkit.com/backer_accounts/password/new.

I’m having password trouble! - I’ve reset my password but it still doesn’t work!

You may not have an account. You can create an account by clicking the account confirmation link in any survey you have. You can also get started with signing up for a BackerKit account at: https://100-demon-dialogues.backerkit.com/backer_accounts/sign_up.

If you have created an account and have gone through the previous steps, but are still having trouble, please reach out to us via the contact form. Let us know any important details (browser type, mobile device or computer, OS, etc).

Do I need a BackerKit account to fill out/receive my survey?

You do not need a BackerKit account to access your surveys through BackerKit BackerKit accounts help to manage and keep track of surveys and are especially helpful for folks who have backed multiple projects.

Do I have an account?

Account recovery here: https://100-demon-dialogues.backerkit.com/backer_accounts/sign_in

You may or may not have an account set up, but you can access the Account Request Confirmation from the bottom of the confirmation page of any of your surveys.

How do I update my email address in my backer account?

Contact BackerKit support by signing in to your BackerKit account, and then clicking on “Need Help?” in the top right side of the page! We will ask you to verify that you are the account holder; and to provide the new email address to which you would like to update your account. You can verify by your ownership of your backer account by either of the following methods:

* Sending us an email from the old email address, specifying the new email address for your backer account.

* Sending us a screenshot of your original pledge that shows your backer number on Kickstarter (or Indiegogo, etc).

How do I delete my backer account?

While signed in to your BackerKit account, click on “Need Help?” on the top right side of the page.

If you delete your account, you will still be able to access your surveys in the future -- no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

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